Hospitals Demanding Money Dominate Complaints in Ayushman Bharat Scheme
The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY), India’s flagship healthcare scheme, is under scrutiny as the majority of grievances filed by beneficiaries revolve around hospitals demanding money. Despite the scheme promising cashless treatment, several patients report being charged, sparking concerns about its execution.
Free Healthcare Promise Undermined
The Ayushman Bharat scheme, designed to provide free treatment up to ₹5 lakh per family annually, is meant to benefit low-income households. However, the National Health Authority (NHA) noted that the biggest chunk of grievances stem from unauthorized billing, where hospitals allegedly violate scheme guidelines by asking for out-of-pocket payments.
Patient Complaints on the Rise
Recent data shows a significant surge in patient complaints linked to hospitals refusing cashless services or demanding advance fees. These issues directly contradict the scheme’s objective, leaving patients burdened and eroding trust in public healthcare.
Government Response and Oversight
Authorities have pledged strict monitoring of empaneled hospitals and promised penalties for violators. The NHA is also working on enhancing the grievance redressal system to ensure timely resolutions and accountability for hospitals flouting rules.
Need for Improved Awareness
A large portion of grievances is attributed to lack of awareness among patients about their rights under Ayushman Bharat. Officials stress the importance of public education to empower beneficiaries and reduce exploitation.
Key Highlights:
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Hospitals demanding money is the top grievance under Ayushman Bharat.
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Scheme aims for cashless treatment up to ₹5 lakh for low-income families.
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National Health Authority promises stricter action against non-compliant hospitals.
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Need for better patient awareness and stronger enforcement of scheme guidelines.
